VAST INVENTORY, QUALIFIED MECHANICS, AND A 24-HOUR SERVICE TURNAROUND COMMITMENT AT HYUNDAI DEALER MAY/RHI IN NC/SC
January 6, 2021 | Customer Testimonials, Dealer Testimonials, Updates
Hyundai Construction Equipment’s largest Southeast dealer, May Heavy Equipment, now MAY-RHI and part of the NED (National Equipment Dealers) network, was founded in 1997 as a reliable source for heavy equipment rentals, sales, and service. Find out more about their locations in the Carolinas, NED’s customer support, parts, and equipment availability in the NED Talks video episodes below.
Hyundai Remote Machine Diagnostics Support Via Hi MATE Fleet Telematics
MAY-RHI’s Clayton, NC location has six highly trained road service guys that can help keep your Hyundai machines running with minimum downtime. The 33,000 square foot shop has Hyundai retail parts on display and an experienced customer support staff to assist remotely in diagnosing maintenance requirement codes using Hyundai’s Hi MATE fleet telematics.
“Our ability to rent, sell, or lease equipment, qualified service mechanics, and ample parts stock set us apart from other equipment dealers in North and South Carolina,” says Lee Monsees, MAY-RHI salesman.
Eleven NED Branch Locations Support East Coast With Equipment Parts
Will Matthews, East Coast Director of Parts for NED at the Clayton, NC location, shares the advantage of their parts buying power, equal to 6-7 million dollars in inventory, across all eleven NED branches.
Full Fabrication Shop At MAY-RHI Grimesland, NC Location
Eric Thompson, MAY-RHI Service Manager and Billie Willis, Parts & Office Manager in Grimesland, NC, talk about the unique capabilities of the MAY-RHI Grimesland operation, which include a full fabrication shop, on-demand hose repair, and ample parts stock.
NED Headquarters Located at MAY-RHI Lexington, NC
Steven Gawthrop – NED VP of Service on the east coast and Ronnie Yeatts – Service Manager for the branch, share a tour of the MAY-RHI Lexington, NC, state-of-the-art service, and parts facility.
South Carolina Kicks-Off Hyundai Brand With Strong Rental Division
“When we introduced the Hyundai brand to the Summerville and Columbia, SC areas, we were able to get out there and prove the reliability of the machines through our rental division,” says Phillip Hilton, manager of MAY-RHI’s South Carolina branches.
“The May Way” – A 24 Hour Service Turn-around Commitment
Richie Ambrose, VP of Sales for South Carolina, and Jason Owen, Service Manager explain “The MAY Way,” internal policy of providing service to customers as fast as possible – usually within 24 hours.
Hyundai Used Equipment Available at MAY/RHI and Other NED Locations
NED Used Equipment Manager, Kenneth Tysinger, talks about the benefits of buying used equipment from NED companies: MAY-RHI, Four Seasons Equipment, and Earthmovers Construction Equipment.
MAY-RHI also serves rental customers in Virginia and Georgia, as well as the rest of the Southeast. No matter your location, MAY-RHI dedicates qualified service mechanics to every equipment sale, rental, preventative maintenance service, and repair job.